The Department of State provides U.S. citizens traveling to or residing in New Zealand the following information related to the 2017 World Masters Games taking place in and around Auckland, New Zealand, from April 21 to 30, 2017.

This fact sheet is meant to provide information regarding the current conditions within the country to U.S. citizens as they consider traveling to New Zealand for the Games. Travelers should use the information and resources below to have a safe and enjoyable experience.

Before you go…

  • Ensure you have a valid U.S. Passport. You must have a passport that is valid for at least three months beyond your planned departure from New Zealand and has at least one blank visa page. Don’t forget to sign your passport and complete the emergency information page. Information about obtaining a U.S. passport before you depart the United States is available on our website.
  • U.S. citizens travelling to New Zealand are eligible for a visa waiver and do not need a visa for tourist stays of three months or less.
  • Check your overseas medical insurance coverage to ensure you are covered abroad. Information on medical insurance and travel overseas can be found on our website.
  • Enroll with the Department of State’s Smart Traveler Enrollment Program (STEP). This will enable us to keep you up to date with important safety and security announcements, and help your friends and family get in touch with you in an emergency. Travelers can enroll online easily. The SMART Traveler App is also available for iPhone, iPod touch, and iPad users.
  • Visit the State Department’s Country Specific Information page on travel to New Zealand.

Official 2017 World Masters Games website:

Information on registration, venues, ceremonies, accommodations, etc.

U.S. Consulate General Auckland website:

Information regarding services the Consulate offers to U.S. citizens, security and travel information, fraud warnings, etc.

Department of State Travel Website:
Latest travel warnings, international travel tips, information regarding the STEP registration process, etc.

A wide variety of accommodations are available in New Zealand. World Masters Games participants are urged to book rooms in advance.

More information about accommodations can be found on the official World Masters Games website.

The World Masters Games is a non-spectator event; certain types of packages, however, are available for Non-Playing Officials or Supporters. Information for pricing and packages can be found on the official World Masters Games website.

New Zealand has very strict biosecurity procedures at their international borders. Upon arrival in New Zealand you will be required to complete a Passenger Arrival Card and declare any biosecurity risk items like outdoor sporting equipment. For more information on customs restrictions, visit the New Zealand Ministry for Primary Industries website.

Traffic in New Zealand moves on the left side of the road. It is recommended that travelers utilize public transportation as much as possible. Parking at some of the venues is limited. Traffic in and around the venues is expected to be heavy during the events and traffic jams are likely. Pedestrians should exercise great care when crossing streets or intersections, traversing parking lots, or walking on sidewalks. Use marked walkways, overpasses, or crosswalks, and do not attempt to cross traffic in driving zones.

The crime rate in New Zealand is relatively low, but theft from cars, recreational vehicles, and hostels is common, especially in areas frequented by tourists. Travelers should be alert at all times and avoid carrying large amounts of money or other valuables. Purses, wallets, cell phones, and electronics should be secured while traveling on buses, trains, or other forms of public transportation. Photocopies of passports, visas, credit cards, and other important documents should be kept in a secure location so proper notifications can be made if original documents are lost or stolen.

U.S. citizens planning to attend the Games should remain alert regarding their personal security at all times.

In the event the U.S. Government receives information of any specific and credible threat, the Department of State will immediately provide information to the public via a Message, Travel Alert, or Travel Warning. Consulate Messages and Travel Alerts can be found on the Consulate’s website.     

The American Citizens Services (ACS) Unit at the U.S. Consulate in Auckland will be available throughout the Games to provide a range of routine and emergency services to U.S. citizens in need.  

Contact information for the U.S. Consulate in Auckland is as follows:

Address:  Citigroup Centre, 23 Customs Street East (corner Commerce Street), Auckland

Email during business hours:

Telephone number for emergency assistance after hours:  +64 4 462 6000 and the Duty Officer will be available to assist you.