The U.S. Consulate General in Auckland is closed to the public on the last Friday of every month.
Routine American Citizen Services (including Passports and Reports of Birth Abroad)
American Citizen Services (ACS) are by appointment: Mondays and Tuesdays, 8.00am-11:45am
Routine queries related to Passports, Social Security, and other citizen services: AucklandACS@state.gov.
Emergency passport requests: AucklandACS@state.gov.
Routine queries related to Consular Reports of Birth Abroad: AucklandCRBA@state.gov.
Contact us: We are open Monday-Friday 7.30am-4.00pm, however we ask you first send an email to one of the above e-mail inboxes, wait for our reply (within 48 business hours), and then call if we have not yet answered your question. This includes requests for emergency passports, unless you are traveling within the next 48 hours.
All in-person ACS services are by appointment only. The Embassy and Auckland Consulate are closed weekends and U.S. and New Zealand public holidays.
23 Customs St East, (cnr. Commerce St)
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Consulate General of the United States of America
Private Bag 92022,
Phone: +64 (0) 9 303 2724 (Visas: 09 887 5999)
Fax: +64 (0) 9 303 1069 *
Email: firstname.lastname@example.org *
Email: (for Visa applications): email@example.com.