Covid19 – Latest Information for U.S. Citizens.
If you require a new passport, a renewal passport, or just aren’t sure, our simple Passport Wizard will assist you in determining your eligibility and gathering the documentation needed to apply.
There is no walk-in service for United States citizens who require a service related to passports, citizenship, or birth registration. These services are by appointment only.
Passport services are not available on weekends, or on New Zealand or U.S. Holidays.
The processing time for routine passport renewals is 3-4 weeks. If you are traveling within the next 2 weeks, please see Emergency Passports for further information.
If you already know which forms to complete, you can:
If you are overseas and your passport expired on or after January 1, 2020, you may be able to use your expired passport to return directly to the United States until December 31, 2021 from some countries. See this page for more information. Please note that this is not an option when transiting from or through New Zealand. U.S. Consulate General Auckland has passport appointments available if you need to renew your expired U.S. passport.