From April 16, 2021, U.S. Mission New Zealand began accepting online fee payments for adult U.S. passport renewal applications. Paying online allows you to mail your application to the U.S. Consulate in Auckland without the need to apply in person. Qualifying adult passport renewal applicants may pay the $110 passport renewal fee online via U.S. or international credit or debit card, electronic funds transfer from a U.S.-based bank account, Amazon Pay, or Pay Pal.
Please note that the online fee option is limited to U.S. citizens residing in New Zealand, Antarctica, Samoa, the Cook Islands, and Niue. U.S. citizens who reside outside these countries are not eligible for the online fee payment option at this time. Online fee payment is currently available for passport book renewals only. If you wish to renew or apply for a passport card, you must make an appointment to apply in person at the Embassy or Consulate nearest you.
In order to use the online payment system, you must answer YES to all of the following:
If you do not meet these criteria please see “Passport Services” for instructions on making an appointment to submit a passport application in person at the U.S. Consulate in Auckland.
(available April 16, 2021 at 12:01 a.m. EST)
Step 1: SIGN and complete the DS-82 Passport Renewal Form. Type or print clearly in black ink.
*NOTE: You must provide a Social Security number, if you been issued one. If you do not have a Social Security number, please click here.
Step 2: Obtain one WHITE background color passport photo 2” x 2” (5 x 5 cm) taken within the past 6 months; no eyeglasses. See more information on photo requirements.
Step 3: Include one photocopy (color or black and white) of the data page of your previous U.S. passport.
Step 4: Include the passport you are renewing in the package you mail to the Consulate.
Step 5: Name change documents (if applicable) (original + 1 photocopy)
If you would like to change the name on your new passport due to marriage, divorce, or court order, please include proof of your name change. Documents must be original with English translation if applicable (ex. Marriage certificate, Divorce Decree, Court Order)
Step 6: Pay the $110 passport application fee via the U.S. government’s secure payment site. After successfully paying the fee, you must print out the electronic payment confirmation you receive via email and include it in the package you send to the consulate.
Step 7: Obtain a pre-paid, self-addressed envelope (with the complete address to which you want your new passport sent within New Zealand).
IMPORTANT: Include a return address on BOTH the mailing and self-addressed envelope! [All envelopes without a return address will be rejected].
Step 8: Mail all the items listed above to the U.S. Consulate in Auckland at the below address. You are strongly encouraged to send your DS-82 passport renewal package via registered mail/courier.
Consulate General of the United States of America
Private Bag 92022
Step 9: Your new passport will be delivered using your pre-paid, self-addressed envelope. Passport processing takes approximately two weeks.
If you are overseas and your passport expired on or after January 1, 2020, you may be able to use your expired passport to return directly to the United States until December 31, 2021 from some countries. See this page for more information. Please note that this is not an option when transiting from or through New Zealand. U.S. Consulate General Auckland has passport appointments available if you need to renew your expired U.S. passport.