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If you are aware that a U.S. citizen is under arrest in New Zealand, please ask the authorities to notify the U.S. Consulate General immediately. The Consulate General can work to help protect the person and ensure fair treatment. The Consulate General will also visit the prisoner; provide information about the local legal process, as well as a list of local attorneys; and notify family and friends.
For more information on what the Embassy can and cannot do, as well as an overview of the New Zealand justice system, click on this attachment – New Zealand’s Criminal Justice System (PDF 40 KB).
The Department of State is committed to ensuring fair and humane treatment for U.S. citizens imprisoned overseas. We stand ready to assist incarcerated citizens and their families within the limits of our authority in accordance with international law, domestic and foreign law.
When a U.S. citizen is arrested overseas, he or she may be initially confused and disoriented. It can be more difficult because the prisoner is in unfamiliar surroundings, and may not know the local language, customs, or legal system.
American Citizen Services (ACS) Emergency Walk-In Services:
Monday-Friday 8.00am- 11:45am and 1:00pm-3:45pm
Telephone inquiries:
+64 9 303 27 24 ext 2900
Monday-Friday 7.30am-4.00pm.
All other ACS services by appointment.
Email: aucklandacs@state.gov
Fax: +64 (0) 9 303 1069.
Please call: (64) (9) 303 2724
Outside of Office Hours, contact: (64) (4) 462 6000
Outside of New Zealand: (011) (64) (4) 462 6000
Emergency Contact – All Locations Enroll in STEP International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance