Death is a time of crisis for one’s family and friends no matter where it takes place. If death occurs overseas the experience can be even more traumatic, especially if the procedures involved are not clearly understood.
When reporting a death to us, please tell us, if possible the deceased person’s name, date and place of birth, passport number and date and place of death. You may reach us during normal working hours (7:30 a.m. to 4:00 p.m. weekdays) at 09-303-2724 ext 2800. The Consulate emergency duty officer can be reached after working hours and on weekends by telephoning 0064-4-462-6000.
When we learn of the death of an American in New Zealand, we will determine as quickly as possible who the Next of Kin of the deceased is and contact that person by telephone immediately. There are several important things that the Next of Kin must do in conjunction with the Consulate.
It is unfortunate at this sad time that we must immediately call your attention to the need for making necessary arrangements relating to the disposition of the deceased’s remains.
The Disposition of Remains Report (PDF) contains information submitted in accordance with referenced requirements to provide current data on local laws on the disposition of remains [click for the report – PDF).
In order to assist you with legal matters that may arise as a result of the death of your relative, a Report of Death of an American Citizen Abroad prepared by the US Consulate General will be forwarded to you as soon as possible. It can generally be used in U.S. courts to help settle estate matters.
Twenty sealed copies of the Report of Death of an American Citizen Abroad, issued at the time of death, will be provided to you free of charge. The original will be sent to the Department of State for permanent filing. If in the future you find that you need additional copies, they can be obtained for a fee of fifty dollars. If you need additional copies, please send a written request together with a check or money order made payable to the Department of State to the following address:
U.S. Department of State
Record Services Division
Vital Records Section
44132 Mercure Circle [DHL/FedEx/UPS]
P.O. Box 1213 [USPS]
Sterling, VA 20166-1213
Please do not hesitate to contact the American Citizens Services (ACS) Section at the U.S. Consulate in Auckland at: firstname.lastname@example.org or Phone: 09 303 2724 ext 2800 if you have any further questions.
American Citizen Services (ACS) Emergency Walk-In Services:
Monday-Friday 8.00am- 11:45am and 1:00pm-3:45pm.
All other ACS services by appointment.
Ph: +64 (0) 9 303 2724 ext: 2800
Fax: +64 (0) 9 303 1069