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Please note: The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. The order in which they appear has no significance. The information on the list is provided directly by the local service providers; the Department is not in a position to vouch for such information.
When traveling or residing abroad, it is not uncommon for U.S. citizens to require medical assistance and treatment in New Zealand facilities. The Department of State provides general Medical Information for Americans traveling abroad.
Plan to have insurance. Getting medical/hospital treatment abroad can be very expensive and un-insured travelers who require medical assistance overseas will face extreme difficulties. Most U.S medical plans do not include coverage outside of the United States – including U.S Medicare.
Please note: The U.S. Government assumes no responsibility for payment of medical expenses for private individuals.
In an emergency, dial 111, for emergency services (Police, Ambulance, Fire Service). In New Zealand, the number to call if you need the Fire service, Police or an ambulance in an emergency is 111. You can call this number on a mobile phone even if the phone is out of credit. The operator will ask you which service you need and connect you to the right service.
New Zealand’s Accident Compensation Corporate (ACC) may be able to assist with certain accident-related injuries.
(changes to this page were made January 2020).
Whangarei Hospital, Northland:
Phone: 09 430 4100
Address: Maunu Road, Whangarei 0148.
Auckland City Hospital:
Phone:09 367 0000
Address: 2 Park Road, Grafton, Auckland 1023.
Middlemore Hospital, Auckland:
Phone: 09 276 0044
Address: 100 Hospital Road, Otahuhu, Auckland 2025.
Waikato Hospital, Hamilton:
Phone: 07 839 8899
Address: Pembroke Street, Hamilton West, Hamilton 3204.
Rotorua Hospital, Waikato:
Phone: 07 348 1199
Address: Arawa Street, Rotorua 3010.
Wellington Hospital:
Phone: 04 384 4944
Address: 23 Mein Street, Newtown, Wellington 6021.
Christchurch Hospital:
Phone: 03 364 0640
Address: 2 Riccarton Avenue, Christchurch Central 8011.
Dunedin Public Hospital:
Phone: 03 474 0999
Address: 201 Great King Street, Dunedin 9016.
Southland Hospital, Invercargill:
Phone: 03 218 1949
Address: Kew Road, Invercargill 9812.
Medical Air Service – Global:
Ph: +64 4 280 7208
Email: info@medical-air-service.com
Web: https://www.medical-air-service.com/
New Zealand Air Ambulance Service – Global:
Free phone: 0800 111 400
International: + 64 9 913 2941
Email: assistance@nzaas.co.nz
Global Air Ambulance:
Web: airambulance.com
Phone: 1-800-948-1220
Phone: 1-941-536-2002
South Pacific Air Ambulance – based in Vanuatu, services South Pacific and Australasia:
Phone: +678 552 5585
Web: https://spairambulance.com/contact/
Angel Medflight Worldwide Air Ambulance:
International phone: +1 (855) 884 2894
24 Hour service: (855) 597 4582
Web: https://www.angelmedflight.com/
Travel Care International Air Ambulance Provider:
(International): +1 715 479 8881
Email: info@travelcareair.com
Web: https://travelcareair.com/contact/
Horizon Air Ambulance – Worldwide:
Phone: +1 631 662 5425
Please call: (64) (9) 303 2724
Outside of Office Hours, contact: (64) (4) 462 6000
Outside of New Zealand: (011) (64) (4) 462 6000
Emergency Contact – All Locations Enroll in STEP International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance