Missing Persons

How to Locate Someone

Should one of your family members be missing, the Consular Section can assist you in locating them. Should you become concerned about the welfare of a family member, this office can also assist you.

Phone: 0064 9 303 2724 ext 2800 during business hours. After hours contact the Duty Officer at the Embassy on 0064 4 462 6000.

When contacting the ACS office in these cases, please have:

  • The name of the person you are looking for,
  • His/her U.S. passport number,
  • Date and place of birth,
  • Travel plans,
  • And the date when he/she entered New Zealand.

Please note that once an individual is located, you will be notified of this ONLY if he/she has signed an authorization or given verbal permission to waive the Privacy Act, which prevents us from releasing information about persons without their consent.